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Need to get in touch?

Get in touch with our team for any queries from Monday to Friday 8am - 6pm. We are looking forward to hear from you.

Telephone0800 151 0181
Latest News

15/12/2017 - Christmas and New Year

Hello, It's time for some rest and relaxation. On 25. and 26.12.2017 and 01.01.2018 we will be taking a break and our printers will not be running. Delivery times will be delayed accordingly. Please take these holidays into account when ordering. Our service team will also not be available on these days. We apologise for any inconvenience, and wish you happy holidays! Your FLYERALARM Team

12/12/2017 - Possible delays to Express and Overnight orders

Hello, The post service is naturally very busy in the run up to Christmas. It is therefore possible that there will be delays to Express and Overnight orders made before 05.01.2018. All the best and wishing you a wonderful Christmas, Your FLYERALARM Team

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Each file you submit will be checked against the criteria of our FREE basic data check If we think we can't print your artwork we will get in contact with you, usually by email.

The basic data check checks if:
  • the artwork format is correct (with a tolerance of up to 3 mm)
  • the fonts are embedded
  • encryptions are used (e.g. password protection)
  • the file is damaged
  • the number of pages is correct
  • the correct number of spot colours/colour channels for products with HKS-colours is applied

The professional data check is also FREE, and goes into even more detail if you need it. As well as performing a basic file check on your artwork, we will also check that:
  • all fonts are converted into paths
  • you have used the correct colour space
  • it has the correct resolution
  • maximum colour saturation has been observed
  • PDF/X-3:2002 standard is used for PDF files
  • full-tone colours, printable comments, OPI-comments, layers, transparencies and/or JPG2000 images are used.
When we have finished our professional data check, we will send you an email letting you know how it went. If your files meet FLYERALARM’s artwork requirements, please give your print approval in your customer account so we can start printing!

If your files do not meet our requirements, we will send you an email, letting you know what went wrong. Please correct your files and re-upload them.

We may also send you suggestions. You don’t have to correct these and give your print approval anyway, but your prints will come out better if you correct the files and re-upload them. In this case, we can’t assume any liability for the print result.

If you give advance print approval (before the check, when you upload your files) we will print your order straight away if no major faults are found, even if we do find slight problems and have suggestions to make. We will of course NOT print unprintable files, even if you confirm your order in advance.

The delivery times stated begin when we receive a printable artwork and you have given your print approval. It is therefore possible that if files have an error, there can be a delay in delivery.

The data check does NOT include the following:
  • correcting content or grammar of texts
  • checking colour rendition
  • checking overprinting function
  • checking fold edges and perforation lines
  • layout work
  • checking position of PDF file
  • checking reference text (as indicated in the order)